Setting up two-factor authentication (2FA)

Two-factor authentication (2FA) adds an additional layer of security, supplementing the username and password model with a code that only a specific user has access to.

If your company's administrator has enforced two-factor authentication (2FA) for your company, then perform the following actions to set up 2FA:

1. Sign in to your iManage Share account.

2. You are now directed to the Two-Factor Authentication Set up page as shown below:
   
   Figure: 2FA set up page
   

   

3. You can choose one of the following options to configure 2FA:
   

   • Use Text Message: If you prefer to add the second layer of authentication using SMS, click Set Up. From the Specify Mobile Phone Number dialog box, select your country from the country code list and enter your mobile number. The six digit authentication code is sent to this mobile number.
     
     

     NOTE:

     • The first six digit code you receive is the set up code, which you must provide to complete the 2FA set up. Subsequently when you sign in, the code you receive on your phone or shown in the Auth app is the verification code. The SMS verification code is valid for 5 minutes.

     • If users do not have access to their mobile phone or are unable to receive the text SMS, they can select and then select . The verification code will then be sent to their email address. This email verification code is valid for 10 minutes.

   • Use Authenticator App: If you prefer to add the second layer of authentication using Time-based One-Time Password (TOTP) based applications, click Set Up. The Authenticator App Setup dialog box appears.
     Figure: Authenticator App Setup dialog
     
     iManage Share supports common TOTP (Time-based One-Time Password) Authenticator applications including, but not limited to:

     • Google Authenticator

     • Authy

     • Duo

     • Microsoft Authenticator

   • Scan the barcode shown in the Authenticator App Set up from your authenticator application. If you are unable to scan the barcode, select . A 32 digit unique code is generated. Enter this code manually in to the authenticator app on your phone, the app then generates a six digit code. Enter the six digit code generated in authenticator app in the Verification Code field below and select Submit to complete the 2FA set up.

     NOTE:

     • The check box must be selected only if you are accessing iManage share from your personal computer and the same is used constantly. If you are accessing iManage Share from public computers, do not select the check box. After selecting the check box, you are not prompted to go through 2FA for 30 days from your last sign in.

     • All trusted devices are cleared when you reset your password.

An email notification is sent to you indicating that you have successfully setup 2FA.

At any given time, if you wish to change your mode of authentication for 2FA, perform the following steps:

1. Select the

   

   icon next to your name at the top.

2. Select Settings.

3. Select My Profile.

4. Select

   

   next to Two-Factor Authentication.

5. You are directed to the Two-Factor Authentication Setup where you can choose the alternate mode of authentication.

An email notification is sent to you whenever you make changes to your 2FA set up.